CHC52025 at a Glance.
For community service workers who deliver, manage and coordinate person-centred services to individuals, groups and communities, working autonomously and often supervising others. Specialisations are available in case management, social housing, child youth and family welfare, and responding to family violence. It replaced CHC52021 in September 2025 as an equivalent qualification.
Source: training.gov.au — CHC52025. EdVenture Global is not an RTO; the qualification is assessed and issued by the RTO.
RPL or Study?
The same nationally recognised qualification either way. Which route fits depends on whether you already do the work.
What's in the Qualification.
Whether you study or use RPL, you need to achieve all 20 units. Through RPL, the RTO's assessor checks evidence of the work you already do against each one.
Core units
All 12 required- CHCCCS004Assess co-existing needs
- CHCCCS007Develop and implement service programs
- CHCCCS019Recognise and respond to crisis situations
- CHCCSM017Facilitate and review case management
- CHCDEV005Analyse impacts of sociological factors on people in community work and services
- CHCDFV001Recognise and respond appropriately to domestic and family violence
- CHCDIV001Work with diverse people
- CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003Manage legal and ethical compliance
- CHCMGT005Facilitate workplace debriefing and support processes
- CHCPRP003Reflect on and improve own professional practice
- HLTWHS003Maintain work health and safety
Case Management electives
Group A — 4 for the specialisation- CHCCSM009Facilitate goal-directed planning
- CHCCSM010Implement case management practice
- CHCCSM012Coordinate complex case requirements
- CHCCSM014Provide case management supervision
- CHCCSM015Undertake case management in a child protection framework
- CHCCSM016Undertake advanced assessments
Other elective examples
Groups C, D and E- CHCMHS013Implement trauma informed care
- CHCPRT025Identify and report children and young people at risk
- CHCDFV012Make safety plans with people who have been subjected to domestic and family violence
- CHCMHS001Work with people with mental health issues
- CHCMGT003Lead the work team
- CHCYTH013Engage respectfully with young people
8 electives in total: at least 6 from Groups A–E, and up to 2 from those groups, any endorsed training package or accredited course. Specialisations need at least 4 Group A, or 3 Group B, C or D electives.
RPL Evidence Checklist.
For the RPL route. The RTO decides what is sufficient, but most of it is already in your inbox, HR portal or training folder.
Employer references
Signed statements of service on letterhead listing your duties and dates.
Payslips, rosters & contracts
Proof of how long and how regularly you have worked in the role.
Position description
Shows the tasks and responsibilities your job involves.
Supervisor contact
A manager, coordinator or team leader who can confirm your work.
Certificates
First aid, CPR, in-house training and any short courses you have completed.
Screening checks
Working with children check, police check or other checks your role requires.
Children's or clients' records
Records, notes or photos of the people you support stay private. We show you what to send instead.
Why EdVenture Global.
We're not an RTO, so our job is to get you to the right one and help you through it — whether you're using RPL or studying.
Talk to an Adviser →
Specialisation advice
Case management, social housing, family violence or youth? We help you choose electives that match your work.
Work hours support
Studying? We help you find and arrange the work hours the course requires.
Honest eligibility advice
A free 10-minute check. If RPL isn't right for you, we tell you, and point you to the course instead.
Evidence and paperwork support
For RPL, we help you organise references, payslips and certificates so your portfolio is ready for assessment.
Funding options checked
Living in SA? We check whether you may be eligible for a government-funded place.
RTO and fees upfront
You see the RTO, costs and conditions before you commit to anything.
Real Adelaide advisers
Talk to a real person at our office on Pirie St, by phone or WhatsApp, Australia-wide.
Next steps after you qualify
Thinking about university later? We help you plan your next step.
From Experience to Assessment.
The RPL pathway for experienced workers. EdVenture supports you through steps 1–5; the assessment decision belongs to the RTO. Starting out? Step 1 is the same free chat — we'll point you to the right course.
Free 10-Minute Eligibility Check
Tell us about your work history and the evidence you can access.
Initial Readiness Review
We review whether your experience appears aligned with an available qualification.
Receive Your Evidence Plan
What you already have, what may be missing, and the expected process.
Review the RTO and Costs
You get the RTO details, fees and important conditions before deciding whether to proceed.
Build Your Evidence Portfolio
We help you organise references, employment records, certificates and supervisor reports.
Independent RTO Assessment
The RTO's assessors review your evidence and may interview or observe you. The qualification is issued only when all requirements are met.
Frequently Asked Questions.
Still unsure? Ask us directly — the eligibility check is free.
Ask an Adviser →
RPL or study? Let's find your way in.
A free, no-obligation 10-minute chat. We'll tell you honestly which route to the Diploma of Community Services suits you.